Notification Type
Technical Information
Date
May 20, 2008 10:30 AM
Service Affecting
No
Message
This morning our backup CWDM link from DEG <-> InterXion experienced an outage of 5 seconds approx. We got a call immediately from our fibre provider informing us of a possible low light situation with this link.We've a ticket open regarding this and we're monitoring the situation at the moment. Due to the design and resilience built into our network this outage did not affect production traffic.
Update: 12:30
We got a call back regarding this. The fibre strand carrying our wave lengths was snagged while pulling other fibre into the HBA facility in North Dublin. This resulted in a 25db loss in signal strength. This snag was found and the fibre was straightend and the problem should be fully resolved. No reoccuring blip occurred during the fix.
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