The VPS control panel will be unavailable for approximately 30 minutes from around 7am Irish time tomorrow morning (August 1st, 2008) while some minor patches are applied to the system.
This is to resolve a bug affecting functionality that was brought to light in the last couple of days
Tomorrow morning we are upgrading the billing part of our new platform. It should start around 6am Irish Time and last up until around 8am. During this time our CP may be down.
This update will fix several bugs we've found in the past couple of months and also bring some improvements that we've been waiting for.
Currently there is a slight backlog of email on our Premium Spam Filter cluster. This is causing a delay in some emails for customers of our Premium Spam Filter service.
One of the servers in the cluster is currently experiencing some issues with an unknown RBL (an IP Blacklist), our engineering team are working on this but it's causing delays of between 5 and 20 minutes to emails going through the filter.
UPDATE (14.30):
The mail queue has been significantly reduced now and is staying at a reasonably low figure. Our engineers are still monitoring the issue however to ensure it does not increase again and cause longer mail delays.
If your website is located on the Priamus - 81.17.252.160 server then you might experience some short periods of website downtime this morning.
Our engineering team are aware of the issue and are working on resolving it fully as soon as possible.
This only affects eNom resellers.
Over the past few days there have been issues with account refills via PayPal.
We have been in contact with eNom and they are working with Paypal to resolve the issues.
In the meantime please use a credit card to topup your account.
If we get anymore updates on the situation we will try to keep you informed
Update: this issue seems to have been resolved and payments are now working again
The server Igraine - 81.17.252.25 is currently experiencing a delay in emails going through is due to high activity on the server, and a large baklog of email.
Our engineers are looking into resolving the situation as quickly as possible now and you should notice the delay get smaller as the server works through the backlog.
UPDATE: This issue has now been fully resolved. It looks like there was an out of date install of PHPBB on a customer's site that was being abused by spammers and this was causing the high load and mail backlog.
We are currently experiencing some issues with the server Ragnell.
Our engineering team are aware of the issue and are working on it.