Level(3) currently not giving us a full set of routes

Message

At approx. 20:35 Level(3) full route set dissappeared on one of our GigEs. Customers may have experienced slight delays as BGP decided which carrier to use for all those routes.

We've opened a ticket with Packet Exchange and we're awaiting an answer from them. We're currently using Tiscali and Global crossing (out of DEG and IX) with Cogent as backup if either fail.

We'll post an update once we hear more from them on this issue.

Update: Saturday Aug 30th 12:10am

We've had no update as of yet from Packet Exchange however the issue appeared to get fixed already. When we get the RFO from them, we'll post a summary.