We have been notified that the registrar who handles our gTLD domain registrations and those of our resellers (namely .com/.net/.org/.info/.biz/.mobi and some ccTLDs) is conducting maintenance this Saturday from approximately 1am to 9am.
During this time period we will not be able to process any new orders for domains or any update requests.
This maintenance window will not impact existing domains ie. dns and all other services will work as normal.
If you have any queries please let us know
We are currently unable to process any requests related to IE domains as the IEDR's website and API is currently offline
Update: All services should now be available, however there maybe a backlog
The IEDR have informed us that their backend systems will not be accessible from 10am to 8pm on Saturday September 27th.
We will not be able to process any new registrations or updates during this timeframe.
The maintenance work being conducted last night was completed last night and the servers moved to their new "home".
We were also able to use the downtime to install several patches and upgrade kernels etc. for both the shared hosting servers and the VPS nodes.
The shared windows webserver "Palamedes" is currently being effectively DOS'd right now. We're working to mitigate the effects and hopefully service will be restored soon.
When: Friday 12th and Saturday 13th of September Starting at 22:00 hours
What: All of the new shared hosting and VPS infrastructure, web servers, mail servers, database servers etc will be moved to a new cage in InterXion. This shouldn't result in extensive downtime, but it could be upto 2 hours.
During this time you won't be able to purchase domains, send e-mails, upload files or view/visit any sites on the platform. It'll take around 30 minutes to shut down all the machines and then take around 1 hour to move the cabs to a new cage.
If you have any queries about this please let us know ASAP.