Software update on cp.blacknight.com

Message

Tomorrow morning our software vendor will be patching our back end provisioning systems. This will affect multiple customer facing systems including cp.blacknight.com, access to plesk and virtuozzo power panel on Plesk loaded VPSs and potentially other systems. All sites, services will remain in place, just admin access to customers will not be available during the upgrade.

It should be starting around 4am and will last for upto 1 hour. I'll post an update tomorrow morning post upgrade with news of fixes to issues we've been having.

Update: 22:05 - 5th Jan 09

Due to issues beyond our control this has been re-scheduled until Thursday 8th at the same time.

Update: 09:50 - 8th Jan 09

This upgrade has been installed and so far we've seen no issues. A number of back end system bugs have been resolved and also a few shared hosting issues.