Accidental auto-responder on Helpdesk

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Notification Type

Technical Information

Date

December 0, 0000 12:00 AM

Service Affecting

No

Message

We've all had those bad Monday mornings and unfortunately today was no exception for one of our developers just back from her holidays!

An auto-responder she had set up before she left acted a bit out of control this morning when she turned her PC on.  If you have received a new reply to any older tickets from our helpdesk please ignore them.

If the ticket that has been responded to has not been fully resolved yet please respond and let us know you are still having an issue as all tickets replied to by the auto-responder have been closed now.

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