cp.blacknight.com throwing unforeseen errors

By
Paul Kelly
on Saturday February 14 2009 15:21 TrackBacks (0) Comments (2)

Notification Type

Emergency Maintenance

Date

February 14, 2009 3:23 PM

Service Affecting

Yes

Message

Currently our primary control panel is throwing errors for new logins. We're working on this issue and we've escalated it to our control panel vendors.

Current ETA is unknown at this time.

Update: 16:05

The control panel has been backup since 16:05. The tomcat process that drives the UI for the control panel has been having issues of late and we're awaiting a fix from Parallels to get rid of the problem. In the mean time we're monitoring this very closely and we'll post further updates here as we have them.

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2 Comments

Alan on February 15, 2009 1:33 AM

Affecting email log ins and set ups Paul?

Paul Kelly Author Profile Page on February 15, 2009 11:22 AM

@Alan webmail is available at https://webmail.blacknight.com even if the control panel is inaccessible. We you having other issues since?

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