cp.blacknight.com service upgrades

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Notification Type

Scheduled Maintenance

Date

March 3, 2009 4:00 AM

Service Affecting

Yes

Message

Summary: March 3rd @ 4am to 8am we'll be upgrading our new shared hosting platform and some back end services.

About 75 bugs are going to be fixed tomorrow morning starting at 4am. The result of this upgrade will mean that cp.blacknight.com and some other services will be down during the upgrade.

The maintenance window from parallels is approx 4 hours, so it should be fully completed by 8am.

A list of affected services and some well known bugs are below:

1) Hosted exchange bug fixes
2) linux shared hosting bug fixes
3) windows shared hosting bug fixes
4) shared e-mail, there will be some upgrades to our qmail servers which will cause pop3/imap issues during the maintenance window.
5) Bug#264931 upgradeSubscription for container if capacity VPS Number per HW node is over - currently if the limit we've set per hw node is reached and a customer gets an upgrade, their VPS will be shutdown and migrated to another node. This has been resolved.
6) Bug#271059 Webmail login does not work for 'webmail.yourdomain'


Update: March 3rd @ 09:45

This updated was delayed for a few hours but is currently being performed. It should be completed by 10:15 at the latest.

Update 2: 1253 - All services should have returned to  normal before 11am. However if you are experiencing issues that you think may be related please let us know.


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2 Comments

Hi,

This sounds like an extensive upgrade. Best of luck with it!

Are there any more details on the bug fixes? Will there be any new minor features?

I wonder will this resolve the issue whereby I can't permanently save the certificate issued by the IMAP server when logging in with Thunderbird?

-stephen

Hi Stephen,

I don't know for sure what the actual ramifications will be for the qmail specific updates. It may well fix that issue, I'm seeing it myself in Outlook 2007 for one of my personal accounts. I

Tomorrows update is a rollup of HF03 and HF04. There are no features worth mentioning for either update, just a couple of OpenAPI commands that are being published.

Paul

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