mail.blacknight.com auth issues

Message

Summary: mail.blacknight.com and it's associated services are running slower than normal today due to increased activity from end users. This increase in activity is not part of the normal pattern of use so we're trying to pinpoint the cause.

Services affected: smtp, imap and pop3.

ETA For a fix: Approx 1 hour

Update: Jan 18th @ 12:41 pm

We've switched storage appliances on the back end of the mail cluster. E-mail is out of sync by 1 day but it's currently synchronising. As a result of this mail auth, and general mail delivery, connection times have decreased dramatically.

You may get some duplicated e-mail, but this was preferable over e-mail being down for several hours while we fight with the current storage platform.