cp.blacknight.com maintenance work

Message

When: 03:00 to 06:00 on Friday Feb 12th.

Summary: In order to diagnose issues with the java service that drives the UI in our control panel our Software Vendor wishes to perform several restarts of the service. We'll minimise the hit on customers by doing this between 03:00 and 06:00 tomorrow Feb 12th.

What: In order to diagnose the problems which cause 404 tomcat errors and proxy gateway errors on cp.blacknight.com parallels want to put their application into "deep investigation" mode. This will involve several restarts and potentially prolonged bouts of downtime (10-15 minutes) during this maintenance window.

We'll hopefully see a more stable control panel once they've done this and found the root cause of the problem.