Notification Type
Emergency Maintenance
Service Affecting
Yes
Message
We are currently experiencing some issues on our newer shared mailservers and this will affect any customers that have email through a shared hosting package set up on http://cp.blacknight.com - though not our Hosted Exchange customers.The issue is only with logging in to access your emails so any emails sent to your address during this time will be sent on to your mailbox and be ready for you to download as soon as this issue is resolved.
Currently our engineering are working on this problem and it is related to the service that handles the login and authentication of users accessing their email.
UPDATE 1138
Service is currently degraded, but functional. We are still working on the situation.
UPDATE 1155
Service has been restored, however we will be monitoring it closely
Do you have any "Estimated fix time" for this problem ?
Ed - as soon as we have more information we will post an update
Michele
Service looks to be back up and running. Thanks guys.
Thanks - Looks like everything is working on my site now!
I still cant login to my emails, I thought it was working again?
Paul
If you are still experiencing issues please contact support with your domain details and they'll assist you
Michele
A client is saying he is having email issues again this morning, is there another problem?
Nigel
Please contact our support team if you or your clients are having issues.
I'm not aware of any system issues today
Regards
Michele