Network Connectivity

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Notification Type

Technical Information

Service Affecting

Yes

Message

We were experiencing issues with a network switch in on of our cabinets in our Interxion facility.

This issue has been fully resolved and all network connectivity has been restored.

Here is full timeline of the events that occurred yesterday:

18:30 - An attack begun against one of our shared linux web serves, pemlinweb04.blacknight.com. This was not picked up with our monitors are first due to the low volume of attack traffic

19.45 - The attack began to increase, sending huge amounts of UDP traffic to pemlinweb04.blacknight.com. At this point alerts began to filter through and the on-call engineer was alerted.

20.00 - The issue became apparent that because of the sheer volume of UDP traffic the network switch located in the rack where pemlinweb04 was located was exhausting itself and dropping traffic to all devices connected in the rack being facilitated by that switch.


20.15 - The engineers disabled the site the traffic was being directed to and began null routing the sources the traffic was coming from.

20.25 - A noticeable drop in the traffic began showing causing the switch to resume normal operations. 

20:40 - All services were returned to normal operation.

Windows VPS Nodes
78.153.208.163
78.153.210.20
78.153.210.160
78.153.210.184
78.153.209.166
78.153.210.203
78.153.210.81
78.153.208.70
78.153.208.162

Shared Windows Hosting Nodes:
pemwinweb07
pemwinweb08
pemwinweb09
pemwinweb10

Shared Linux Hosting Nodes
pemlinweb01
pemlinweb04
pemlinweb05
pemlinweb07
pemlinweb19
pemlinweb20
pemlinweb21
pemlinweb22
pemlinweb23
pemlinweb24


MySQL DB Nodes
mysql71.cp.blacknight.com
 

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