FTP Issues to windows and linux hosting packages (Resolved)

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Notification Type

Scheduled Maintenance

Date

July 21, 2010 8:50 AM

Service Affecting

No

Message

Summary: After last nights maintenance window some IP ranges (not all) were not allowing ftp to work properly. This was due to a missing policy-map on the firewall that instructs it to inspect all ftp traffic and track statefull and passive connections.

This morning this policy-map was put back in place around 08:40 and since then ftp is checking out from all NAT'd connections. Non NAT'd connections wouldn't have experienced any connection problems to FTP.

This issue is resolved.


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