Our technical team are currently working to resolve an issue with the mail cluster.
This issue is impacting some people's ability to login.
More details once we have them
UPDATE 1045: the issue appears to be related to LDAP
UPDATE 1052: We have a ticket open with software vendors. Our technical team continues to work on the issue as well
UPDATE 1107: The technical team continue to work on the issue. Some people are reporting continued issues, while others appear to have full service
UPDATE 1130: We've made some adjustments to the mail cluster configuration. The technical team are still working on it
UPDATE 1154: The mail cluster is not stable. We are working on it. Once we are confident that the issue has been resolved we will update this blog post
We understand that people are frustrated with the mail issues this morning, but we are working on the issue and have been since we first became aware of it.
We do not know when the issue will be resolved as yet.
UPDATE 1210: In response to some of the queries and comments people have posted. The issue is specifically related to "authentication" ie. logging in to mail to send / receive. Mails from the outside to you should not be affected.
Unfortunately with the number of people trying to collect and send emails simultaneously the servers are under high load so service may be slower than normal
UPDATE 1400: Email service is currently stable. If you are still having issues please contact our help desk