Notification Type
Scheduled Maintenance
Date
December 23, 2010 2:15 PM
Service Affecting
No
Message
Summary: At approx 13:46 today we experienced some packet loss on our INEX facing connections. This resulted in some BGP flaps so our routes were withdrawn from several ISPs and then re-advertised. This would have appeared as a brief network outage. We've received a report from INEX explaining what caused this issue.The report follows:
"Due to a port configuration issue, some INEX members may have experienced
packet loss today between 13:46:04 UTC and 13:50:46 UTC today (2010/12/23).
The reason for this packet loss was that the configuration on some
member-facing ports was changed to include unicast storm control. While
this should have been a non service-affecting operation, it appears that
this was not the case. We will shortly be opening up a support case about
this, as the packet loss was unexpected."
We don't expect any further issues as a result of this.
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