Notification Type
Scheduled Maintenance
Date
December 19, 2010 7:00 AM
Service Affecting
Yes
Message
Summary: As many of our customers will have noticed there have been problems with e-mail over the past 2 months or so. Our plan for this is simple. We've built a new storage system designed specifically to take the current load. The move to this new platform will be in two parts. Firstly consolidate all mail equipment to a rack with enough space for expansion. The second phase which we'll announce next week after the successful move of the servers.The first part of the plan is to move all the existing to a new rack in the same Cage. On Monday 20th of December at 07:00 we will shutdown e-mail and proceed to re-rack the equipment.
This will mean there will be a 1 hour outage of e-mail services where you won't be able to check your e-mail or send any e-mail.
What's affected: All e-mail services for hosting accounts administered from cp.blacknight.com will be affected for a duration of 1 hour on the morning of Monday 20th of December.
UPDATE 20/12/2010 07:45AM - We are rescheduling this maintenance for the 21st of December 2010 at the same time of 07:00AM.
UPDATE 21/12/2010 08:30AM - This move is complete, it did run over the 1 hour by about 15 minutes. Apologies for that.. A further post will be put in place over the Christmas break where we'll move the mail to the new system.
UPDATE 21/12/2010 08:30AM - This move is complete, it did run over the 1 hour by about 15 minutes. Apologies for that.. A further post will be put in place over the Christmas break where we'll move the mail to the new system.
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