pemvzlin03 - erratic load

Message

Summary: The node pemvzlin03 is experiencing erratic high load at the moment. It's perfectly responsive however the virtual machines appear to be experiencing some issues.

We're going to reboot the node in the next few minutes to ensure that the VMs are working correctly. We're aware that this is the third wednesday in a row where this has happened and we have a fair idea of what is causing it so we're gathering as much information as possible and going back to one of our software vendors to see can they give us some insight into the issue.

Update 08:44: As we could actually login to this node unlike the last occurrence of this issue (as a result of last weeks software update) we were able to power cycle the node using ipmi. We're going to speak to Dell today about firmware updates for the bios and the raid card. The main reason for doing so is that it's during high IO situations i.e. backups running where this problem occurs.

All VPS servers are now starting up and should be back by 09:00