smtp1r.cp.blacknight.com / mail.blacknight.com slow mail delivery and pop3 / imap access

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Notification Type

Scheduled Maintenance

Date

January 18, 2011 2:45 PM

Service Affecting

No

Message

Summary: Due to a large amount of inbound e-mail (from newsletters and other sources) there's a backlog of mail delivery on the mail servers at the moment. It's only a few 100 e-mails above normal but it'll take a bit of time for this back log to clear.

As this mail is being delivered to local mailboxes NFS use is up around 30% on an average day and this is causing some delays for IMAP and POP3 users also when checking their e-mail.

We're almost ready to deploy new hardware that should hopefully put this to bed for a time until a more permanent solution can be put in place.

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