Email delay on cp.blacknight.com mailservers

Message

We are currently experiencing a larger than average number of emails in the mailqueues of the shared mailservers for any shared hosting package using email through cp.blacknight.com.

This may cause a delay in your emails getting delivered to you.  Our engineers are working on this and it is their highest priority right now.  We hope to get the situation resolved as quickly as possible.


Update 10:54 - I'm afraid the mail queues are still quite high, though our engineers have blocked one possible contributer to the high backlog.  We have escalated this to the software developers also.

Update 12:40 - Apologies over the delay in an update.  The mailqueues started to go down quickly shortly after the change made at 10:54 but our engineers could not see the exact cause.  They are still closely monitoring the mailservers and working with the Software Developers but email delivery has been down to normal levels for the last half or so now.