phone call quality issues Thursday July 14th

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Summary: We've been noticing call quality issues this morning both in and out bound via our normal 059 numbers. This is due to a problem within our phone providers network. We're seeing approximately 25% packet loss to them. We've notified them of the problem and they're working on it at the moment.

In the mean time if you contact us via our 1850 (929929) number you won't notice call quality issues as thats routed via another company.

Update: 14:00: We had a call just before lunch to from our telco provider and they've re-routed their traffic within their network and our call quality is now back to normal.