mail.blacknight.com / smtpr1.cp.blacknight.com brief outage notification

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Notification Type

Scheduled Maintenance

Date

October 21, 2011 11:00 PM

Service Affecting

Yes

Message

Summary: At 23:00 tonight Friday 21st of October we're going to update the NIC card drivers for the 10GigE network cards that provide connectivity to the SAN. To do this we have to take mail down for a window of approx 15 minutes.

This is to hopefully resolve a bug that we've seen manifest a number of times since the mail storage platform was upgraded last Friday night. Once this is complete we hope that the mail system will function better moving forward.

Update 23:30: The driver upgrade was successful and mail was down for approx 20 minutes. We're monitoring this situation very closely. 

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