Notification Type
Technical Information
Service Affecting
No
Message
Summary: Since approx 11:30 this morning people have been experiencing some delays in downloading e-mail, it appears to download very slow and sometimes it times out. Between 11:30 and approx 13:30 is the busiest time of day for the mail servers and we expect that a rebuilding raid array may be causing this issue. The array should be rebuilt completely by mid to late afternoon today at which time things should improve dramatically. We can't really do anything to speed this up in the interim.Additionally once we perform the major upgrade later this week of the storage backend we expect mail to function 100% and perform much much better than it has been.
Update @ 16:45: Mail raid rebuild is still continuing at this time.
Update: 19:55: The raid array that powers the current mail cluster finished rebuilding at 18:45:54 this evening. We expect it's performance to return to normal now.
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