Notification Type
Emergency Maintenance
Service Affecting
Yes
Message
Summary: These 3 virtual machines are in the bottom of the rack where the mail equipment was being moved from. The power cable got snagged when we were removing the equipment from the rack.The following IPs were on these nodes:
pemwinweb24
81.17.250.61
81.17.250.168
81.17.250.185
81.17.250.210
pemwinweb25
81.17.250.62
81.17.250.169
81.17.250.173
81.17.250.181
81.17.250.202
pemwinweb26
81.17.250.63
81.17.250.171
81.17.250.175
81.17.250.199
We are working to get this node back online as soon as possible.
Update: 03:00: The above servers are still down due to an issue with the file system on this machine. We're attempting to do a recovery of some system files but this is taking a long time. We have some other options on the cards such as restoring backups. We'll post more updates as they become available.
Update 07:15 The above servers are now back online, we have repaired the file system and the servers have booted.
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