Notification Type
Technical Information
Service Affecting
No
Message
Summary: Nothing. After the downtime on Monday and Tuesday we put a new Mail system in place that deals with POP and IMAP. it's more robust, faster for you and for us. It's better in many different ways than the old one.There is a slight drawback - you can no longer send e-mail without explicitly turning on SMTP authentication in Outlook, Apple Mail etc.
We have gathered a few articles for you to help you out on this:
1) https://support.blacknight.ie/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=472
- this gives you instructions on how to enable this in most common e-mail clients.
OR
2) http://wiki.blacknight.com/index.php/SMTP
- this gives you a list of SMTP servers for most Irish ISPs, down the bottom is a link to a page that has a list of ISPs for many ISPs outside of Ireland.
An ISP is the company that provides your broadband, cable, dsl, dial up, satellite net connect etc.
I've requested that a newsletter go out to all customers with the above information in it as a technical notice for the next few runs.
Update: 09:35
Webmail users using Firefox 4 or IE 7 or above can use our "alternative" webmail application here: https://altmail.blacknight.com
Hi,
On a separate note, I have been unable to access my mail through webmail.[domain name], a feature which is very handy when traveling. I seem to remember something about remote XML (or some-such) but can't find it using the search on blacknightstatus. If you have a moment, could you post a link to the info again?
Michael
Michael,
I've put an update on the post with the link to the alternative webmail.
Hi,
How do I go about this SMTP auth when on SBS2003 and using POP3 connector? Our Outlooks authenticate against our internal network domain.
Thanks.
David.