All of our Windows 2003 Shared Hosting Servers that are accessed under cp.blacknight.com will be rebooted at 23:00 tonight to apply a Microsoft Hotfix.
Dowtime will be no more than 10 minutes.
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Summary: pemvzwin04 is having some issues at the moment and all of the containers hosted on it are currently inoperable.
ETA to Fix: Our onsite engineering team are currently assessing the situation and we'll post back here again shortly once we've got a better idea of the problem. Current ETA is approx 1 hour.
Update 16:33: This issue is now resolved.
ETA to Fix: Our onsite engineering team are currently assessing the situation and we'll post back here again shortly once we've got a better idea of the problem. Current ETA is approx 1 hour.
Update 16:33: This issue is now resolved.
If you are ringing us today please excuse any background noise.
We currently have about 10 workmen in and around our offices working on various things which, unfortunately, involves a certain amount of banging and drilling.
We currently have about 10 workmen in and around our offices working on various things which, unfortunately, involves a certain amount of banging and drilling.
We are currently experiencing issues with the shared hosting linux servers ector and igraine.
Our engineers are working on this issue at present and will update this post as soon as it is resolved.
UPDATE 14:47 - These issues have now been resolved.
UPDATE 15:14 - This issue has presented itself again on ector, we are currently resolving.
Our engineers are working on this issue at present and will update this post as soon as it is resolved.
UPDATE 14:47 - These issues have now been resolved.
UPDATE 15:14 - This issue has presented itself again on ector, we are currently resolving.
The above server is experiencing problems at the moment. Our engineers are aware of the issue and will provide an update soon.
Update 11:06 - This problem has been resolved.
Our main site is currently not accessible due to a network issue
The store, control panel, support desk and all services related to hosting, domains, dns etc., are NOT affected
We are currently working on resolving the issue as quickly as possible
UPDATE 2208 - issue has been resolved
The store, control panel, support desk and all services related to hosting, domains, dns etc., are NOT affected
We are currently working on resolving the issue as quickly as possible
UPDATE 2208 - issue has been resolved
We are currently experiencing an issue with the control panel which is preventing users from logging in.
Our technical team is aware of the situation and is working on it.
UPDATE 1433 - the control panel is currently accessible and we will update this post if we get any more details or see any further issues
Our technical team is aware of the situation and is working on it.
UPDATE 1433 - the control panel is currently accessible and we will update this post if we get any more details or see any further issues
We wish to notify you of this 2 hour maintenence window on pemwinweb08 (81.17.250.65) shared Windows server, which will begin at 22:00 GMT tonight. All services hosted on this server may be unavailable for a period during this window.
We apologise in advance for any inconvenience caused.
VZWIN06 Hardware node needs to be rebooted at 8:45 tonight
This will effect the following VPSs:
78.153.208.255
78.153.208.163
78.153.210.20
78.153.210.160
78.153.210.172
78.153.209.204
78.153.210.184
78.153.209.166
78.153.210.203
78.153.210.81
We apologise for any inconvenience caused
There will be an upgrade of the PHP versions on Gorlois, Priamus and Rivalin to PHP 5.2.12 this evening in order to fully sort an issue we've been having with Installatron. There should be only a few seconds downtime required as Apache restarts with the new version.
UPDATE: 18:10
All three servers have been successfully updated. Gorlois' had slightly more downtime than expected as an automated process restarted Apache in the background while PHP was being updated. This caused PHP to stop working for about 2 minutes.
UPDATE: 08:52 Tuesday Feb 2nd
As mentioned above the server Gorlois had some additional knock on problems after this upgrade. During the compile of PHP exim decided that it wouldn't accept e-mail from outside. This wasn't caught until the alerting system sent it's first reminder about the service being down some time after. Gorlois' SMTP service came back at 20:17 last night and people were able to send e-mail again and e-mail from outside started to flow. We don't believe any e-mail was lost during this window.
UPDATE: 18:10
All three servers have been successfully updated. Gorlois' had slightly more downtime than expected as an automated process restarted Apache in the background while PHP was being updated. This caused PHP to stop working for about 2 minutes.
UPDATE: 08:52 Tuesday Feb 2nd
As mentioned above the server Gorlois had some additional knock on problems after this upgrade. During the compile of PHP exim decided that it wouldn't accept e-mail from outside. This wasn't caught until the alerting system sent it's first reminder about the service being down some time after. Gorlois' SMTP service came back at 20:17 last night and people were able to send e-mail again and e-mail from outside started to flow. We don't believe any e-mail was lost during this window.