We will be scheduling a reboot of the Windows Shared Hosting server: pemwinweb02 - 81.17.250.70.
The downtime for the node will be no more than 10 minutes.
The downtime will be occurring at 21:00 tonight the 19th of March.
Thank you for you cooperation
We will of course update this post once completed.
Update: This work has been complete.
We are currently experiencing some issues with our control panel http://cp.blacknight.com
Our engineers are working on this currently and will update this post once resolved.
Update 10:01: This was resolved at 09:43 apologies for the delay in updating the ticket.
We are currently experiencing issues with our linux shared hosting node: balin
Our engineers are working on resolving this asap. This blog post will be updated once resolved.
Update: 16:47: This issue has now been resolved.
Our main site is currently not accessible due to a network issue
The store, control panel, support desk and all services related to hosting, domains, dns etc., are NOT affected
We are currently working on resolving the issue as quickly as possible
UPDATE 2208 - issue has been resolved
Since tomorrow is St Patrick's Day, which is a national holiday in Ireland, our offices are open, but for a reduced period
Our offices will be open between 1200 and 1600
Dedicated / colo clients - please use the out of hours emergency number outside those hours.
Summary: One of the SAN devices that is connected to this cluster has a dodgy file system. It's currently being recovered but this will take upto 8 hours. There will be no data loss, this is semi expected as the file system hasn't been checked for over a year and it's recently had huge volumes of data removed from it.
Update: 11:00 am
This file system has been restored and the services are now back online.