Results tagged “Mail” from Blacknight Hosting Network Status

Our Qmail cluster was experiencing some issues earlier this morning.

For an unknown reason which is still being  investigated, qmail stopped closing connections correctly and eventually ran out of available connections causing the outages.

Forcefully killing off the stuck qmail processes and restarting qmail fixed the issues, and it's still being monitored

UPDATE: 12:24

On further investigation our technical team found some other issues, which would have impacted end users

In essence LDAP had issues. As LDAP looks after all authentication then other services would have appeared to be degraded.

On our new shared hosting platform, we have a problem with locking on the NFS file servers which is currently preventing mail delivery and collection.

This issue is sporadic but we hope to have things back to normal shortly.

Update: 15:35

Mail is back. We're still working on the control panel issue. Hopefully this will be resolved shortly.

Update: 16:10

The cp is now back working.