Results tagged “bug fixes” from Blacknight Hosting Network Status

Tomorrow morning at 9am Parallels are upgrading our billing software to version 4.3.3 including Hotfix 01. This will result in our Store and CCP being down for a period of time. Services won't be affected during this time.

We'll be on hand before hand to make sure we're prepared and we'll test everything extensively to make sure there's no bugs after the install.

This will specifically affect only our new platform. i.e. https://store.blacknight.com and https://cp.blacknight.com

Update: 10:00 am August 14th

This hasn't happened yet as we had some complications on the test environment which we've been working on since 7am. I believe we've fixed this issue and we'll hopefully be upgrading the live environment shortly.

Expect the panel and the store to go offline for periods of time upto 11:30am

Update: 11:50 am August 14th

We've tested the upgrades and all appears well. This upgrade has fixed a bug with co.uk registrations and a few other bugs we'd been faced with.

Store and CP should be up and running completely now.

Hi there,

PEM(PSA as its now called) will be upgraded to version 2.7 tomorrow morning starting at 6am. PEM has some UI and Backend bugs that needed to be fixed that Parallels have included in the 2.7 release. As we're affected by 2 of these bugs we're having them update our install to 2.7 from 2.6.5.

The upgrade of our current system should take about 3 hours. Parallels development/engineering team will be doing this upgrade. There will be approx 3 minutes of downtime per Windows VPS node and upto 35 minutes of downtime to our CP.

We'll post tomorrow with an "all clear" once we've tested everything after the update.

As usual, if you notice any issues please contact us via e-mail (support at blacknight dot ie) or directly on our helpdesk.