Results tagged “hosting” from Blacknight Hosting Network Status

We've added a few more screencasts to our YouTube channel covering:

• Editing dns entries
• Creating / Managing MySQL databases
• Setting up cronjobs (Linux)

They are also embedded on the Wiki

We recommend viewing the HD version where possible, as the image quality is a lot better

There are and have been intermittent issues with the linux shared server Morgana this evening.

Our technical staff are aware of the issue and are working on it

Update 2330

We have isolated the site causing the issue and disabled it. All services should now be normal

There was an issue with cp.blacknight.com earlier this morning which was preventing users from logging in.

Once we became aware of the issue we took action to fix it and it is now working as normal.

Hosting services were not affected.

We've added a couple of more tutorials to assist users of our shared Windows hosting plans.

The new tutorials cover using the File Manager on Windows as well as managing FTP.

They may be found in the tutorials section of our site here

If there are any topics that people would like to see us provide tutorials for please let us know

The shared server "Rivalin" is currently experiencing issues.

Our technical team are aware of the issues and are working on a resolution

Update 1720: The server in question has been rebooted and services should be coming back to normal shortly. If anyone has any issues please let us know

You can check server status here

One of our older nameservers is causing some transitory issues at present.

Our technical team are aware of the issue and are working on a resolution

UPDATE: This issue has been resolved

If you're on one of our new shared Linux hosting plans (minimus, medius or maximus) then you may be pleased to learn that we have upgraded php5 to include some extra modules.

This change means that we can now support Magento, which is proving to be a very popular option for ecommerce sites.

SugarCRM users will also be able to take advantage of IMAP and IMAPS functionality.

If you have any queries please let us know

Related articles by Zemanta

• Magento now supported

The shared server Rivalin is currently experiencing issues.

Our technical team is working on a resolution and we hope to restore all services shortly

Edit: Paul Kelly, our CTO, has added more detail - looks like we were both posting about the issue at practically the same time!

Just a quick reminder

The planned downtime is taking place tonight, as previously announced

If you would like to see what's going on with the server your site is hosted on you now can.

We've setup a simple server / service status page which lists most of our shared hosting servers.

The various services are polled remotely from a server outside our core network once every 60 seconds.

Green - the service is working
Red - the service isn't working
Grey - the service isn't monitored (usually because it's either not available on that server or is not used eg. a mail server wouldn't have a mysql database or if it did you wouldn't be connecting to it)

If you have any feedback on the status page please do let us know!

As this weekend is a bank holiday in Ireland our offices will be closed on Monday.

Technical support will be available via the helpdesk as normal.

If you have a dedicated server, transit or colocation services please use the "out of hours" contact details

The VPS control panel will be unavailable for approximately 30 minutes from around 7am Irish time tomorrow morning (August 1st, 2008) while some minor patches are applied to the system.

This is to resolve a bug affecting functionality that was brought to light in the last couple of days

We've added some more content to our knowledgebase help you make the most of your VPS.

If you'd like to share tips and tricks with other users please feel free to use our forum

We are currently experiencing some issues with the server Ragnell.

Our engineering team are aware of the issue and are working on it.

We informed you some time ago of an upcoming upgrade to our billing / control panel system.

You will probably receive an email from us later today regarding our billing system.

The text of the email is below:

Dear XXX
 

 As you may know we are currently deploying a new billing and control panel system.
 
 In order to facilitate the migration we would appreciate your help.
 
 Please follow the link below to create your new control panel login.
 
 NB: We will not ask you for any personal information at any time.
 
 To create your new control panel login, please visit
 

 

 Should you encounter difficulties please contact support@blacknight.com
 
 --
 Regards
 Team Blacknight
 http://www.blacknight.com

Once you get this email you will be able to setup your new login for our new billing system which will be going live very soon.
If you have any queries or issues please let us know.
NB: This change affects ALL Blacknight clients