Results tagged “linux” from Blacknight Hosting Network Status

When: Monday August 16th from 02:00 until 8am

What: Control panel software, provisioning system, Agents on all hardware nodes, mysql nodes, web servers will all be upgraded from version 2.9.4 to version 5.0. During this window access to the control panel will be restricted. However e-mail, hosting etc services should not be affected by this upgrade.

Changes made to webspaces, new or existing e-mail accounts added or modified, new database creations etc during this window would be ill advised.

Services Affected:

cp.blacknight.com - Control Panel only.

Windows Shared hosting servers may be restarted. only if the upgrade of the management application proves to be problematic.

Linux Shared hosting servers may be restarted. only if the upgrade of the management application proves to be problematic.

Exchange Servers may be restarted, but due to the design of the Hosted Exchange no downtime should be noticed.

Qmail servers will have their imap/pop3/smtp services restarted as new versions of the software get put in place. Also changes may be made to LDAP so there could be intermittent authentication issues.

Sitebuilder servers should not be affected.

VPS nodes will have some software upgraded, but end users should experience no downtime.

Domain registrations and modifications will not be affected by this upgrade.

Update 07:40 Monday 16th:

The upgrade is still being performed at the moment, but it's in it's final stages. We'll post an "all clear" notice when it's complete.

Update 08:45 Monday 16th:

During the upgrade Parallels appear to have broken the provisioning system somehow. As this drives the Control Panel the CP is still down. They're working to resolve this issue but we've got no ETA as of yet.

Update 1045
The maintenance and upgrade has been completed. If anyone has any specific issues post-upgrade please contact our helpdesk

We've added a few more screencasts to our YouTube channel covering:

• Editing dns entries
• Creating / Managing MySQL databases
• Setting up cronjobs (Linux)

They are also embedded on the Wiki

We recommend viewing the HD version where possible, as the image quality is a lot better

There are and have been intermittent issues with the linux shared server Morgana this evening.

Our technical staff are aware of the issue and are working on it

Update 2330

We have isolated the site causing the issue and disabled it. All services should now be normal

If you are running a Plesk based VPS DO NOT upgrade to Plesk 9.

There are issues with Plesk 9 on our system which may render your VPS unusable

So please do not install Plesk 9 until we give the "all clear"

The shared server "Rivalin" is currently experiencing issues.

Our technical team are aware of the issues and are working on a resolution

Update 1720: The server in question has been rebooted and services should be coming back to normal shortly. If anyone has any issues please let us know

You can check server status here

If you're on one of our new shared Linux hosting plans (minimus, medius or maximus) then you may be pleased to learn that we have upgraded php5 to include some extra modules.

This change means that we can now support Magento, which is proving to be a very popular option for ecommerce sites.

SugarCRM users will also be able to take advantage of IMAP and IMAPS functionality.

If you have any queries please let us know

Related articles by Zemanta

• Magento now supported

The maintenance work being conducted last night was completed last night and the servers moved to their new "home".

We were also able to use the downtime to install several patches and upgrade kernels etc. for both the shared hosting servers and the VPS nodes.

We are currently experiencing some issues with the server Ragnell.

Our engineering team are aware of the issue and are working on it.

The server "ragnell" is currently experiencing issues.

From what we have been able to determine one site on the server has caused issues.

Our engineering team are currently working on restoring services as quickly as possible to affected clients.

UPDATE: The server has been restored to full service.