Results tagged “pop3 issues” from Blacknight Hosting Network Status

12:35 Tuesday Oct 27th:

Currently some customers are experiencing issues collecting e-mail from our pop3/imap cluster. We seem to be having some memory issues which are causing connections drops by Courier-IMAP which handles all inbound imap/pop3 connections.

12:53 Tuesday Oct 27th:

This issue is resolved. It's again down to a process that we've no control over causing problems on our mail cluster. We'll investigate this further with Parallels and see can we get a permanent resolution to our problem.

18:40 Tuesday Oct 27th:

We've disabled the whosond service on our qmail cluster. This is causing some e-mail issues which are not really issues per se but they could be perceived as such. In order to configure your e-mail client to use SMTP Authentication please look at the following KB article:

https://support.blacknight.ie/472/smtp-authentication.html

We are currently investigating an issue affecting some of our email servers in the shared cluster.

If this issue affects you rest assured that we are working on it and will post updates as soon as we can

Last update 12:20

This issue is resolved now. An NFS locking issue which has been intermittently causing new e-mails to not download via POP3 has been found and resolved. We consider this case closed.

On our new shared hosting platform, we have a problem with locking on the NFS file servers which is currently preventing mail delivery and collection.

This issue is sporadic but we hope to have things back to normal shortly.

Update: 15:35

Mail is back. We're still working on the control panel issue. Hopefully this will be resolved shortly.

Update: 16:10

The cp is now back working.