Results tagged “windows” from Blacknight Hosting Network Status

We have noticed a very large number of user webspaces that have been attacked by the Gumblar virus (or a derivative of it)

If you are using a Windows based PC we urge you to:

• keep your antivirus software up to date
• scan your PC thoroughly

The virus acts by infecting a user's PC and then uses their FTP login details to install files on their website

NB: If your PC or that of one of your colleagues is infected you will need to clean it properly BEFORE you attempt to fix your website, as otherwise it will simply re-infect the site

UPDATE: Some people have reported success in using this web service to scan their sites for malicious code

UPDATE 2: Some more details on what Gumblar does on an infected PC and how it stops antivirus etc., from detecting it.

More information here

One of our Windows VPS nodes requires an emergency reboot this evening due to some performance issues. We propose to carry out this maintenence at 23:00. All VPSs on this node will be effected. The IPs of these VPSs are as follows:

78.153.208.229
78.153.208.230
78.153.208.209
78.153.208.254
78.153.208.248
78.153.208.249
78.153.208.251
78.153.209.12
78.153.208.96
78.153.208.185
78.153.209.23
78.153.209.26
78.153.209.29
78.153.209.159
78.153.209.40
78.153.209.43
78.153.209.44
78.153.209.48
78.153.208.97
78.153.209.59
78.153.209.57
78.153.209.65
78.153.209.84
78.153.209.88
78.153.209.106
78.153.209.98
78.153.209.97
78.153.209.117
78.153.209.123
78.153.209.133
78.153.209.68
78.153.209.134
78.153.209.138
78.153.209.95
78.153.209.152
78.153.209.150
78.153.209.153
78.153.209.162
78.153.208.19
78.153.209.200
78.153.209.167

Some VPSs will also be moved off this node onto a new node, but these customers have already been informed seperately.

 

Update 1:

We have run into some complicated issues - who said a reboot was going to be easy! We are currently working with the vendors of the virtualisation platform to try to provide a speedy resolution. Rest assured, no data has been lost, and we will attempt to get the VPSs back up and running as soon as possible.

Update 2: 09:50

The VPS servers are all running now. There are some lingering issues with the hardware node where it's showing as "offline" to our provisioning system. Parallels are working to resolve this issue. Until we get the "all clear" from them, Plesk and Virtuozzo control panels will be unavailable, but services shouldn't be affected. Also we'll need to apply windows updates to this node in the very near future as they had to be rolled back.

Update 3: 10:20

We've re-installed some components to the service VPS that drives the Plesk and Virtuozzo services on that hardware node. Now the node is showing as active, as are all the VPS servers and Plesk and Virtuozzo are now available to all customers. This matter is now resolved.

We've added a couple of more tutorials to assist users of our shared Windows hosting plans.

The new tutorials cover using the File Manager on Windows as well as managing FTP.

They may be found in the tutorials section of our site here

If there are any topics that people would like to see us provide tutorials for please let us know

If you are running a Plesk based VPS DO NOT upgrade to Plesk 9.

There are issues with Plesk 9 on our system which may render your VPS unusable

So please do not install Plesk 9 until we give the "all clear"

The maintenance work being conducted last night was completed last night and the servers moved to their new "home".

We were also able to use the downtime to install several patches and upgrade kernels etc. for both the shared hosting servers and the VPS nodes.

The shared windows webserver "Palamedes" is currently being effectively DOS'd right now. We're working to mitigate the effects and hopefully service will be restored soon.