Contact

If you have a support query please feel free to contact our support team using one of the methods outlined below

When contacting our support team please try to include as much information as possible, such as the domain name, any error messages and a link (if applicable) to the URL causing the issue. This will save you time.

Via our support desk.

Via email to support@blacknight.com
If your query relates to network abuse including spam or phishing please contact abuse@blacknight.com

Alternatively our support team maybe contacted via telephone during office hours at:
+ 353 (0)59 918 30 72

If you have a dedicated server or colocation please refer to the outside office hours number which you have been provided with.

Recent Entries

Network Maintenance Window - non intrustive
Summary: On Sunday morning next @ 02:00 am one of our Fibre providers (Auroa) are carrying out maintenance on the… [read more]
Morgana Issues
The shared hosting server Morgana is currently not responding. It is being rebooted, and we waiting for it to come… [read more]
"billing.blacknight.ie" Maintenance
Our billing site will be down tonight at 8pm for routine maintenance. This should take less than a hour while… [read more]