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Three websites on three different shared servers were compromised by a hacker through weak FTP passwords.  The hacker uploaded a trojan to these hosting packages and so these three servers were placed on anti-spam blacklists.

All three website owners have been contacted now and their FTP passwords reset.  The offending files have been removed and the servers should be fully out of the blacklists soon.  In the meantime for any users of the following servers they might be seeing some emails they send bouncing back to them undeliverable:

Galahad - 81.17.248.4
Gorlois - 81.17.252.85
Rivalin - 81.17.252.145

As a note to all users, please ensure all of your passwords are relatively secure.  Some secure password tips would be:

# Don't use a dictionary word
# Don't use part of the username
# Keep the password at least 7 characters long
# Have a combination of at least three of:
- lowecase characters (a, b, c)
- uppercase characters (A, B, C)
- numbers (1, 2, 3)
- non-alphanumeric characters (!, %, *, {, £, )


Update (12.00pm):  The three servers were removed from the blacklist about 90-120 minutes ago and most, if not all, mailservers around the world should have updated their blacklists to no longer include these three IP addresses.  The IP addresses are fully removed from the blacklist itself.
If your website is located on the Priamus - 81.17.252.160 server then you might experience some short periods of website downtime this morning. 

Our engineering team are aware of the issue and are working on resolving it fully as soon as possible.
The server Igraine - 81.17.252.25 is currently experiencing a delay in emails going through is due to high activity on the server, and a large baklog of email.

Our engineers are looking into resolving the situation as quickly as possible now and you should notice the delay get smaller as the server works through the backlog.

UPDATE: This issue has now been fully resolved.  It looks like there was an out of date install of PHPBB on a customer's site that was being abused by spammers and this was causing the high load and mail backlog.
The shared hosting server Morgana is currently not responding. It is being rebooted, and we waiting for it to come back up.

This post will be updated when we find out what caused the issue.

Update: The server is back up and we are now investigating to see what caused the issue.

The server "ragnell" is currently experiencing issues.

From what we have been able to determine one site on the server has caused issues.

Our engineering team are currently working on restoring services as quickly as possible to affected clients.

UPDATE: The server has been restored to full service.