Recently in maintenance Category

Eurid, the registry operator for .eu, will be conducting maintenance on August 25th 2010 from 0600 to 0700 CEST.

During this period we will not be able to process any new registrations or updates.

Existing domain names will not be affected.

The COCCA registry platform, which is used by .fm, .gs, .cx, .ht and several other country code top level domains, has scheduled maintenance on August 18th

When?

August 18th 2300 - 2330

What is impacted?

New registrations, updates and lookups for .fm, .gs and other country codes.

Existing .fm domain names will not be impacted

When: Monday August 16th from 02:00 until 8am

What: Control panel software, provisioning system, Agents on all hardware nodes, mysql nodes, web servers will all be upgraded from version 2.9.4 to version 5.0. During this window access to the control panel will be restricted. However e-mail, hosting etc services should not be affected by this upgrade.

Changes made to webspaces, new or existing e-mail accounts added or modified, new database creations etc during this window would be ill advised.

Services Affected:

cp.blacknight.com - Control Panel only.

Windows Shared hosting servers may be restarted. only if the upgrade of the management application proves to be problematic.

Linux Shared hosting servers may be restarted. only if the upgrade of the management application proves to be problematic.

Exchange Servers may be restarted, but due to the design of the Hosted Exchange no downtime should be noticed.

Qmail servers will have their imap/pop3/smtp services restarted as new versions of the software get put in place. Also changes may be made to LDAP so there could be intermittent authentication issues.

Sitebuilder servers should not be affected.

VPS nodes will have some software upgraded, but end users should experience no downtime.

Domain registrations and modifications will not be affected by this upgrade.

Update 07:40 Monday 16th:

The upgrade is still being performed at the moment, but it's in it's final stages. We'll post an "all clear" notice when it's complete.

Update 08:45 Monday 16th:

During the upgrade Parallels appear to have broken the provisioning system somehow. As this drives the Control Panel the CP is still down. They're working to resolve this issue but we've got no ETA as of yet.

Update 1045
The maintenance and upgrade has been completed. If anyone has any specific issues post-upgrade please contact our helpdesk

The IE domain registry has informed us that they will be conducting maintenance on Thursday 12th August from 0700 to 0730

During this time period we will not be able to process any new registrations or updates.

Registered domains will not be impacted

Nominet have informed us of scheduled maintenance work on August 3rd 2010 between 0700 and 0800

During this period online services and updates will not be available for *.uk domain names

Fully registered domain names will not be impacted

In order to add more redundancy into the network, we've moving certain segments of the network over to their own dedicated pairs of firewalls.

The following services will be affected:

• Miniumus, Medius and Maximus Windows and Linux shared hosted
  
• DirectAdmin shared hosting
• Windows Helm
• cp.blacknight.com
• Hosted Exchange
  

In each case, there should be minimal downtime as we're just shutting down the interface on the old firewalls and bringing it up on the new firewalls.

Update: 23:52

The above work is mostly completed. Due to time constraints we didn't complete it, however cp.blacknight.com and all our minimus/medius and maximus hosting packages have all been moved to the new firewall infrastructure.

During another maintenance window we'll complete this work, this current one is now closed.

Eurid are signing their zone tomorrow, so the zone will not be dynamic for about two hours - between 1000 and 1200 UTC.

During this time period there may be some slight delays in DNS updates, though the delay is expected to be negligible.

On the 11th of June we will be completing the upgrade of the core access switches in Interxion. As part of this, we need to physically move the current shared firewalls in Interxion to a different position within the rack. As they are a HA pair, it should be possible to do this without affecting connectivity.

The time line will be as follows:

02:00 Fail-over all the traffic to the second firewall in the pair. Once we're sure traffic is flowing through the second firewall, power down, move it to it's new position in the rack and recable. Power it back up and ensure that it's working as expected.

02:30 Repeat the procedure with the second firewall in the pair.

03:00 Install the new switches, and start swapping over from the current switches. There should be minimal downtime involved with this as each customer and rack switch has redundant connectivity back to the core.

The maintenance window will end at 06:00 once we're sure that every thing is back up and running as expected.

UPDATE Jun 12th 06:00 This maintenance window has now completed. Unfortunately not everything was completed, but the main work of moving the firewalls and getting the new switches in has been done. The few bit remaining will be completed during a future maintenance window.

We have been notified that there will be scheduled maintenance on the .tel and .biz domain registries taking place on Saturday June 5th 2010

During this period new registrations and updates for .tel and .biz domain names will not be available.

The window runs from 1200 UTC to 1800 UTC

As we work to resolve the domain registration issue we mentioned earlier we have taken the order system offline

UPDATE 1215

We have re-enabled hosting sales. Domain sales are currently not available

UPDATE 1230

All systems are back up and running again