Recently in news Category

One of our core philosophies has always been to run a "clean" network where feasible.

With that in mind we have recently started contacting clients whose websites appear to be compromised with malicious content.

We are using Google's Safe Browsing Alerts service to track malicious activity across our entire network (as members of RIPE we run our own network and are not relying on a 3rd party)

One of the best ways to avoid these kind of issues is to keep any software on your site (and your computers) up to date and change your passwords regularly.

Related articles

• Google Launches Phishing Alert Service (securityweek.com)
• Google Adds Phishing URL Alerts Into Network Tool (nytimes.com)
• Google To Warn Admins Of Malware Infestations (informationweek.com)
• Google rolls out phishing URL alerts for admins (go.theregister.com)

Although we may not reply to all negative comments that people make about us in public, we do listen to what people are saying about us.

One area which people have expressed concern, disappointment and frustration over the last few months has been in relation to documentation for the various services we offer.

In order to help address this we recently launched a wiki so that both our staff and clients could share tips, tricks, tutorials, howtos etc.,

At the moment there isn't a huge amount of content, but it is growing.

Areas covered include:

• VPS
• Plesk
• Domain Registration
• Shared Hosting
• Control Panels

And anything that people want it to cover...

We chose MediaWiki to run the system, so if anyone wants a particular extension installed or other option enabled please do let us know

All feedback is welcome

If you don't use Twitter please feel free to ignore this post.


If you are following our status updates via Twitter please note that we will be phasing out the @bksolutions account in favour of the shorter and more memorable @blacknight account in the coming days, so please "follow" @blacknight for status updates

We've added a couple of more tutorials to assist users of our shared Windows hosting plans.

The new tutorials cover using the File Manager on Windows as well as managing FTP.

They may be found in the tutorials section of our site here

If there are any topics that people would like to see us provide tutorials for please let us know

If you're on one of our new shared Linux hosting plans (minimus, medius or maximus) then you may be pleased to learn that we have upgraded php5 to include some extra modules.

This change means that we can now support Magento, which is proving to be a very popular option for ecommerce sites.

SugarCRM users will also be able to take advantage of IMAP and IMAPS functionality.

If you have any queries please let us know

Related articles by Zemanta

• Magento now supported

We are currently unable to process any requests related to IE domains as the IEDR's website and API is currently offline

Update: All services should now be available, however there maybe a backlog

Just a quick reminder

The planned downtime is taking place tonight, as previously announced

If you would like to see what's going on with the server your site is hosted on you now can.

We've setup a simple server / service status page which lists most of our shared hosting servers.

The various services are polled remotely from a server outside our core network once every 60 seconds.

Green - the service is working
Red - the service isn't working
Grey - the service isn't monitored (usually because it's either not available on that server or is not used eg. a mail server wouldn't have a mysql database or if it did you wouldn't be connecting to it)

If you have any feedback on the status page please do let us know!

If you're using Twitter then please follow our status. At the moment it will update with any posts from our technical blog.