Recently in office Category

We are currently experiencing some mail issues locally. Some users may receive bounce-backs when submitting a ticket through our helpdesk or email staff directly.

Our engineers are working on this currently and details will be posted on this blog once normal service is resumed.

In the meantime, our telephone lines are opened as per normal should you wish to reach us.

For clarity sake this was an internal issue. Our office exchange servers had some issues after the migration of Active Directory services from a legacy server to a new server. We also moved DHCP services internally in our office to new servers last night and both these issues caused our internal mail problems.

Update: 09:40 Problem fixed: Exchange is 100% back now and mail is being delivered to us.

When: Tuesday August 25th @ 14:45

Summary: Our main office in Carlow is having some intermittent connectivity issues. Our fibre backhaul provider tells us that they're having some issues on their "core node" and this is the cause of the problem. When we get more information about this issue and when we have an ETA for a permanent fix we'll update this post.

Service Outage: Our phones are affected by this issue. They're working 100% at the moment but when we loose connectivity in the brief spurts that we've seen since 14:45 calls may drop. Please call us back immediately if a call is dropped.

Update: 15:30
We've not seen any issues since, however e-net are telling us they're still having issues but they're not service effecting at the moment. We'll leave this open for another 24 hours to monitor it and we'll post updates if we get more info back.