Recently in Shared Hosting Category

Shared Hosting Web Server PEMLINWEB04

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We are currently experiencing issues with our shared hosting webserver, pemlinweb04.blacknight.com (81.17.254.85). Our engineers are currently working to resolve this issue asap.

UPDATE 01:06 - The server has been power cycled and is now performing a file system check. ETA is another 15 minutes.

UPDATE 01:44 - As these are large disks, the file system check is taking a bit longer than expected. It's currently at 35%.

UPDATE 02:14 - The server is now back online. The root cause of the issue was due to a kernel panic. Our engineers are working to ensure this does not happen again.

Reboot of pemvzmps67

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Pemvzmps67 has become non-responsive and requires a reboot.  The following nodes are affected:

pemlinweb68.blacknight.com     78.153.215.161
pemlinweb67.blacknight.com     78.153.215.160

We will update once this has been resolved.

Update @ 16:30 : pemvzmps67 has returned and the nodes are back up.

Pemlinweb 95 to 98 Down.

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The following linux shared servers are currently down:

  • pemlinweb95 78.153.215.233
  • pemlinweb96 78.153.215.234
  • pemlinweb97 78.153.215.235
  • pemlinweb98 78.153.215.236

An engineer is on route to investigate now.

UPDATE 00:45: All four pemlinwebs are back up and running. We're currently investigating the cause of the kernel panic that bought them down.



Morgana - Legacy Shared Linux Hosting reboot 22:00

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The legacy shared hosting server Morgana requires a reboot tonight the 24th January at 22:00

Server affected: Morgana

IP's:
81.17.252.60
81.17.252.61
81.17.252.62
81.17.252.63
81.17.252.64
81.17.252.65
81.17.252.66
81.17.252.67
81.17.252.68
81.17.252.69
81.17.252.141
81.17.252.157
81.17.252.171


Scheduled Reboot - Balin - Direct Admin Server

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Legacy shared hosting server Balin with IP address 81.17.252.15 requires a reboot tonight the 23rd January at 22:00.

pemlinweb99 / pemlinweb100 Planned Reboot 18/1/12

The hardware node that pemlinweb99 and pemlinweb100 reside on will be rebooted on the 18/1/12 at 21:00

Whats Affected? Websites on:
Pemlinweb99:  
78.153.215.242
78.153.215.10

Pemlinweb100:
78.153.215.243
78.153.215.93
78.153.215.100
78.153.215.99
78.153.215.105

We will update this page once the reboot has completed.

 

Update 21:30 - the server has developed some file system errors and we're dispatching someone to have a look at these as it will need to be rebooted locally.

Update 22:30 - the server has been rebooted and its RAID array is rebuilding. All services are returning to normal in the meantime.

Update 22:50 - the server has developed some more file system errors and we are in the process of trying to resolve the issue, we don't have any ETA at this time but we will update this status post again as soon as we have more information.

Update 01:00 - we have replaced the RAID controller in the server, and are now syncing the drives. We have taken the precaution of keeping the Linux Shared Hosting servers offline while we are completing this process. ETA is another 45 minutes or so.

Update 01:30 - The raid sync is progressing as expected, with the ETA to have services back up and running within the next 15 minutes.

Update 01:45 - The Linux Shared Hosting servers are back online and all services are returning to normal.

pemlinweb99 & pemlinweb100 unresponsive

The above linux shared hosting servers have become unresponsive. We have dispatched a technician to fix the problem.

Update 02:00 - The problem has been resolved and services are returning to normal.

pemlinweb99 / pemlinweb100 down Shared Linux Hosting

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Summary: Due to an issue on pemvzmps94 the above two shared linux hosting linwebs are offline. 

What's affected:

Sites on pemlinweb99/ 78.153.215.242

Sites on pemlinweb100 /78.153.215.243

We'll post more information when it's available here.

Update 01:50: The hardware node has been rebooted and is back online, the servers are starting.

Update 02:05: The servers are now back online

Shared Direct Admin server - Ector down

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We are currently seeing issues with one of our older Direct Admin servers:

Ector.blacknight.ie - 81.17.252.50

We are working to resolve the problem as soon as possible and will update this status again as soon as we have more information.

Update 21:45: Server is now back online

pemwinweb24, 25 and 26 rebooted

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Summary: These 3 virtual machines went offline as the hardware node rebooted, they are coming back online now

The following IPs were on these nodes:
pemwinweb24
81.17.250.61
81.17.250.168
81.17.250.185
81.17.250.210
pemwinweb25
81.17.250.62
81.17.250.169
81.17.250.173
81.17.250.181
81.17.250.202
pemwinweb26
81.17.250.63
81.17.250.171
81.17.250.175
81.17.250.199

We will investigate the cause.