Recently in VPS Category

When: Monday August 16th from 02:00 until 8am

What: Control panel software, provisioning system, Agents on all hardware nodes, mysql nodes, web servers will all be upgraded from version 2.9.4 to version 5.0. During this window access to the control panel will be restricted. However e-mail, hosting etc services should not be affected by this upgrade.

Changes made to webspaces, new or existing e-mail accounts added or modified, new database creations etc during this window would be ill advised.

Services Affected:

cp.blacknight.com - Control Panel only.

Windows Shared hosting servers may be restarted. only if the upgrade of the management application proves to be problematic.

Linux Shared hosting servers may be restarted. only if the upgrade of the management application proves to be problematic.

Exchange Servers may be restarted, but due to the design of the Hosted Exchange no downtime should be noticed.

Qmail servers will have their imap/pop3/smtp services restarted as new versions of the software get put in place. Also changes may be made to LDAP so there could be intermittent authentication issues.

Sitebuilder servers should not be affected.

VPS nodes will have some software upgraded, but end users should experience no downtime.

Domain registrations and modifications will not be affected by this upgrade.

Update 07:40 Monday 16th:

The upgrade is still being performed at the moment, but it's in it's final stages. We'll post an "all clear" notice when it's complete.

Update 08:45 Monday 16th:

During the upgrade Parallels appear to have broken the provisioning system somehow. As this drives the Control Panel the CP is still down. They're working to resolve this issue but we've got no ETA as of yet.

Update 1045
The maintenance and upgrade has been completed. If anyone has any specific issues post-upgrade please contact our helpdesk

We are currently experiencing issues with one of our windows VPS hardware nodes, PEMVZWIN02.

Our engineers are resolving this issue as quick as they can.

The affect VPS nodes are:
The affected nodes are:
78.153.208.116  VPS-238
78.153.208.123  VPS-258
78.153.208.16   VPS-262
78.153.208.127  VPS-282
78.153.208.28   VPS-287
78.153.209.211  VPS-288
78.153.208.154  VPS-317
78.153.208.168  VPS-331
78.153.208.149  VPS-337
78.153.208.170  VPS-341
78.153.208.172  VPS-342
78.153.208.169  VPS
78.153.208.171  VPS-344
78.153.209.151  VPS-346
78.153.208.15   VPS-347
78.153.208.62   VPS-353
78.153.208.176  VPS-354
78.153.208.177  VPS-355
78.153.208.179  VPS-357
78.153.208.184  VPS-362
78.153.210.75   VPS-387
78.153.208.205  VPS-390
78.153.208.218  VPS-407
78.153.208.222  VPS-409
78.153.208.223  VPS-410
78.153.209.118  VPS-620
78.153.209.160  VPS-664
78.153.209.164  VPS-667
78.153.209.176  PARTYCENTRAL
78.153.209.107  VPS-710

Once any information is available we'll have it posted here for you.

UPDATE 08:35: The node is now back online. The VPSs on the node are now booting up. All services should be fully restored shortly. I'll continue to keep this post up to date.

UPDATE 08:44: All VPSs are now back online.

We are currently experiencing issues with the hardware node PEMVZLIN06.

We are currently experiencing issues with the Windows VPS Hardware Node PEMVZWIN04. Our engineers are currently in the middle of resolving this issue and will respond with an update once one is available.

We need to install some virtuozzo updates on this node which will require the node to be rebooted.

We are scheduling a reboot of the Linux VPS Hardware Node: PEMVZLIN12

The downtime will occur on 03/06/2010 at 21:00

Estimate downtime per VPS is no longer than 10 minutes.

The affected VPSs are:

78.153.209.216  vps-183-1342.cp.blacknight.com 
78.153.208.72   vps-184-1350.cp.blacknight.com 
78.153.210.253  hosting.manalog.net            
78.153.209.13   be.perews.com                  
78.153.209.49   completely.bonkers.ie          
78.153.209.81   vps-1074340-1419.cp.blacknight.com
78.153.209.114  int.brimbrothers.com           
78.153.209.178  vps-1075535-1430.cp.blacknight.com
78.153.209.219  vps-1075589-1435.cp.blacknight.com
78.153.210.12   vps-1075962-1439.cp.blacknight.com
78.153.210.54   vps-1076472-1442.cp.blacknight.com
78.153.210.101  vps-1077078-1447.cp.blacknight.com
78.153.210.113  vps-1077886-1453.cp.blacknight.com
78.153.210.161  vps-1078138-1458.cp.blacknight.com
78.153.210.173  vps-1076912-1460.cp.blacknight.com
78.153.209.180  vps-1077847-1465.cp.blacknight.com
78.153.210.197  vps-1080296-1469.cp.blacknight.com
78.153.210.254  vps-1081102-1477.cp.blacknight.com
78.153.211.23   vps-1083452-1507.cp.blacknight.com
78.153.211.27   vps-259-1511.blacknight.com    
78.153.209.150  vps-1084389-1518.cp.blacknight.com
78.153.211.30   vps-1085007-1530.cp.blacknight.com
78.153.211.47   vps-1085765-1536.cp.blacknight.com
78.153.211.51   vps-1086258-1548.cp.blacknight.com
78.153.211.56   vps-1086646-1552.cp.blacknight.com
78.153.211.61   vps-1087057-1565.cp.blacknight.com
78.153.211.64   vps-1087820-1570.cp.blacknight.com

We will update this blog post once completed.


UPDATE: This has now been completed.

We have been alerted on some failed disks showing on both VPS hardware nodes pemvzlin06 and pemvzlin07.

The data is safe due to it's RAID configuration however we do like to nip these problems in the bud asap and have the RAID back up to 100%.

In order to do this, the disks will need replacing and the RAID will need to be rebuilt.

The downtime will occur tonight at 21:00 - 17/05/2010

The maintenance window will be between 21:00 and 22:00 - Your VPSs won't be offline for this long but we like to allow for contingencies.

The affected VPSs are:

78.153.208.243  vps-1003934-473.cp.blacknight.com
78.153.209.227  vps-1015517-767.cp.blacknight.com
78.153.208.209  vps-1021874-919.cp.blacknight.com
78.153.210.51   vps-1021985-920.cp.blacknight.com
78.153.210.55   vps-1022053-923.cp.blacknight.com
78.153.210.63   vps-1022204-927.cp.blacknight.com
78.153.210.66   vps-1022235-930.cp.blacknight.com
78.153.210.67   dtech.blacknight.com           
78.153.210.77   vps-1023314-976.cp.blacknight.com
78.153.210.65   vps-1023837-987.cp.blacknight.com
78.153.209.90   vps-1024586-991.cp.blacknight.com
78.153.210.94   vps-1024910-999.cp.blacknight.com
78.153.209.167  vps.surebet.ie                 
78.153.210.62   vps-1026068-1007.cp.blacknight.com
78.153.210.107  vps-1026881-1016.cp.blacknight.com
78.153.210.110  vps-1027048-1018.cp.blacknight.com
78.153.210.112  vps-1024706-1020.cp.blacknight.com
78.153.210.114  zenoss.blacknight.com          
78.153.210.124  vps-1027811-1032.cp.blacknight.com
78.153.210.134  vps-1028972-1049.cp.blacknight.com
78.153.208.166  vps-1029626-1053.cp.blacknight.com
78.153.210.83   vps-1029847-1061.cp.blacknight.com
78.153.210.142  vps-1030341-1067.cp.blacknight.com
78.153.210.143  vps-1030210-1068.cp.blacknight.com
78.153.210.135  vps-1030008-1070.cp.blacknight.com
78.153.208.174  vps-1031717-1089.cp.blacknight.com
78.153.210.230  vps-1041091-1222.cp.blacknight.com
78.153.210.236  vps-1041791-1227.cp.blacknight.com
78.153.209.18   vps-1000474-1249.cp.blacknight.com
78.153.210.252  vps-1048799-1254.cp.blacknight.com
78.153.209.157  eurocord-ed.org                
78.153.209.183  vps-1018761-855.cp.blacknight.com
78.153.209.184  vps-1018719-856.cp.blacknight.com
78.153.209.205  vps-1018861-858.cp.blacknight.com
78.153.209.193  vps-1018935-859.cp.blacknight.com
78.153.210.7    vps-1019223-870.cp.blacknight.com
78.153.210.9    vps-1019733-882.cp.blacknight.com
78.153.208.165  vps-1019343-884.cp.blacknight.com
78.153.210.24   vps-1019732-895.cp.blacknight.com
78.153.210.34   vps-1020519-902.cp.blacknight.com
78.153.209.244  vps-1020736-905.cp.blacknight.com
78.153.210.41   vps-1020954-909.cp.blacknight.com
78.153.210.84   vps-1023553-981.cp.blacknight.com
78.153.210.87   ironhide.jotel.net             
78.153.209.25   vps-1023867-989.cp.blacknight.com
78.153.210.82   vps-1024960-995.cp.blacknight.com
78.153.210.98   vps-1025606-1003.cp.blacknight.com
78.153.210.96   vps-1026744-1011.cp.blacknight.com
78.153.210.108  vps-1026892-1017.cp.blacknight.com
78.153.210.68   vps-1027125-1022.cp.blacknight.com
78.153.210.123  vps-1027797-1031.cp.blacknight.com
78.153.210.125  vps-1027807-1033.cp.blacknight.com
78.153.208.159  vps-1029637-1052.cp.blacknight.com
78.153.209.206  vps-1029953-1060.cp.blacknight.com
78.153.210.231  vps-1041208-1223.cp.blacknight.com
78.153.210.239  vps-1042062-1229.cp.blacknight.com
78.153.210.248  vps-1011696-1235.cp.blacknight.com

We will update this post with status updates as soon as they are available.


UPDATE 21:49 - This has been completed.

Summary: One of our virtuozzo nodes is currently experiencing problems. We're working on this now and hope to have it back in full working order in the next 30 minutes or so.

Update: 14:45 This service is now running as normal

We are currently experiencing an issue with the hardware node PEMVZWIN01.

Our engineers are working on this issue currently and will update this blog post once resolved.

UPDATE 9:20AM - This issue has now been resolved.

Summary: pemvzwin04 is having some issues at the moment and all of the containers hosted on it are currently inoperable.

ETA to Fix: Our onsite engineering team are currently assessing the situation and we'll post back here again shortly once we've got a better idea of the problem. Current ETA is approx 1 hour.

Update 16:33: This issue is now resolved.